Novel Coronavirus (COVID-19)

April 3, 2020

Mental Wellness Supports

It’s important to be informed about the latest news around COVID-19 but sometimes too much information can do more harm than good. Please click here for helpful tips from the Centre for Addiction and Mental Health on how to cope during this difficult time.

Mental Health Help & Crisis Lines:

Mental Health Crisis Line  613-722-6914
Service available 24/7. Compassionate and caring crisis support.

Distress Centre of Ottawa  613-238-3311
Service available 24/7. Help line providing emotional support and encouragement, crisis management and intervention, suicide risk assessment and prevention, and community resource/referral information.

Youth Services Bureau  613-260-2360 or 1-877-377-775 (toll free for Eastern Ontario)
Service available 24/7. Crisis line available for youth, as well as chat options at

Kids Help Phone  1-800-668-6868
Service available 24/7.Telephone, chat, and text support for children and youth.

Good2Talk 1-866-925-5454
Service available 24/7. Confidential services for post-secondary students in Ontario and Nova Scotia.

First Nations and Inuit Hope for Wellness Help Line  1-855-242-3310
Service available 24/7. Telephone counselling services available in Cree, Ojibway, Inuktitut, English, and French.


March 30, 2020:

If you are in need of food and essential supplies delivered to your home, please sign up here to receive them for free from  Operation Ramzieh. Each box feeds one person for 8-10 days or a family of four for 3 days. The boxes are meant for individuals, families and communities in need.


March 25, 2020:

Due to the COVID-19 situation in Ottawa, we have put together a list of online grocery options. Here are a few in the Vanier area and beyond:

Inabuggy – Delivery from Loblaws, FreshCo, Walmart and several others

Instacart – Delivery from Loblaws, Superstore, Walmart and Shopper’s Drug Mart

Loblaws – PC Express Curbside Pickup (available at McArthur Ave location)…

Ottawa Organics – Delivery on Fridays

Walmart – Pickup (available at Train Yards location)…/ottawa/walmart-terminal-avenue/750


March 23, 2020:

New online COVID-19 self-assessment tool

The Government of Canada has launched a new online COVID-19 self-assessment tool. If you have symptoms, please click here to take the self-assessment.


March 16, 2020:

Wabano continues to offer medical and mental wellness services. The clinic will be open 9 a.m. to 5:30 p.m., Monday to Friday.

Please do not come to the clinic if you’re concerned that you may have COVID-19 — instead, please visit Ottawa Public Health’s website for detailed information and updates or call:

  • Ottawa Public Health, 613-580-6744
  • Telehealth Ontario at 1-866-797-0000

The first COVID-19 Assessment Centre in Ottawa is now open. The COVID-19 Assessment Centre is an out-of-hospital clinic where people will be assessed by a health-care provider and tested for COVID-19 if required.

It is operated by The Ottawa Hospital (TOH) and CHEO, in partnership with Ottawa Public Health (OPH) and the City of Ottawa.

You should go to the Assessment Centre, not the Emergency Department, if:

  • You have a new or worsening cough and/or fever, and
  • In the past 14 days have either travelled outside of Canada or been in contact with someone who has been diagnosed with COVID-19.

Patients who meet the criteria above will be tested for COVID-19, which involves taking a sample from the throat or nose with a swab.

Location and hours:
Brewer Park Arena
151 Brewer Way
Accessed from Bronson Avenue opposite Carleton University
Open 8 a.m. to 8 p.m. daily