Human Trafficking Outreach Worker – 2 positions

(Full-time Contract to March 31, 2022 – With Chance of Renewal)


You have experience navigating in healthcare, treatment or other systems.

You have a unique connection to and understanding of human trafficking.

Your desire to help people makes you determined to persevere every day.

Consider joining Wabano’s expanding team!  Wabano is seeking positive, community-minded team members who are energized by challenge and motivated to serve our community.

The Wabano Centre for Aboriginal Health is an award-winning Health Access Centre that provides holistic health services to First Nation, Inuit and Métis people living in Ottawa – one of the fastest growing and diverse urban Indigenous communities in Canada. Wabano is a fast-paced, client-oriented organization that models the Indigenous values of balance, respect and community interdependence. Wabano is proud to be accredited through the Canadian Centre for Accreditation, a third-party review based on accepted organizational practices that promote ongoing quality improvement and responsive, effective community services.

Wabano is growing with a newly funded program and this is your chance to start something great!


Purpose of Position

The Human Trafficking Outreach Worker provides intensive case management and referral services to First Nation, Inuit and Métis individuals who are involved in, or transitioning out of human trafficking.


Some of the responsibilities of this position are:

  • Meet clients in hospital, treatment, detention or other institution in/out setting;
  • Complete thorough intake and assessment of client needs;
  • Develop goal focused transition plans with client;
  • Coordinate involvement of internal and external resources to be mobilized to execute effective support;
  • Coordinate supports for complex issues in order to ensure safety;
  • Provide outreach case management services;
  • Provide education and increase awareness of mental health and addiction resources available for Indigenous individuals;
  • Promote Indigenous beliefs, values and traditions that enhance health;
  • Evaluate program process;
  • Develop supportive relations with clients, family members, institution staff;
  • Advocate for clients to ensure quality and timeliness of service and supports;
  • Create and maintain appropriate confidential records and client files, complete reporting requirements.



  • Post secondary completion in Social Work, Social Services or other applicable program of study;
  • Minimum of 3 years of case management experience, crisis intervention and outreach;
  • Experience in case management, database/records management, assessment and interview of clients;
  • Knowledge of social, economic and health issues relevant to the urban Indigenous community;
  • Demonstrated ability to communicate effectively with Indigenous clients, including a sound knowledge and understanding of the issues that impact on culture in contemporary society;
  • Evidence of strong organizational and negotiating skills and the ability to handle sensitive issues with tact and diplomacy;
  • Effective interpersonal and conflict resolution skills, positive and flexible member of a team who thrives under pressure and change;
  • Current CPR-First AID level C, ASIST, Non-Violent Crisis Intervention or willingness to obtain;
  • Proficiency with Microsoft Office tools, particularly Excel, Word and PowerPoint;
  • Ability to work flexible hours including evenings and weekends;
  • Clear criminal reference check to work with vulnerable population is required.

First Nation, Inuit or Métis candidates will be given priority, please self-identify.

To pursue this opportunity, please submit a cover letter and resume to jobs@wabano.com.

This opportunity will remain open until filled. Tell us your story early!


We thank all those who apply. Only those selected for further consideration will be contacted. Wabano is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.

Contact email: jobs@wabano.com

Apply Online

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