EMPLOYMENT OPPORTUNITY

Indigenous Health Records and Referral Coordinator

Full-time | Permanent

Bring your skills to a place where care, culture, and coordination come together.

Organization Overview

At Wabano Centre for Aboriginal Health, you will be part of a dynamic, values-driven team committed to providing culturally safe and holistic care to Indigenous communities in Ottawa. If you are passionate about community health, organization, and making a real impact, this is your opportunity.

Work with a compassionate interdisciplinary team
Support culturally safe and trauma-informed care
Access ongoing professional development and cultural training
Be part of innovative Indigenous health delivery models
Competitive salary and benefits package

Position Summary

As the Indigenous Health Records and Referral Coordinator, you will play a vital role in maintaining accurate health records, managing referrals, and ensuring timely follow-up and continuity of care for our clients. You will collaborate closely with clinicians, community partners, and Indigenous families to support positive health outcomes through efficient coordination and culturally respectful service.

Key Responsibilities

• Managing and organizing electronic health records in compliance with PHIPA
• Coordinating referrals to specialists, hospitals, and allied health providers
• Tracking and following up on referrals to ensure continuity of care
• Supporting clinic flow with administrative duties as needed
• Maintaining a high standard of confidentiality and cultural safety
• Working collaboratively with Indigenous clients and health teams in a trauma-informed, respectful manner

Key Qualifications

• Diploma or certificate in Health Office Administration or Medical Office Assistant (or equivalent experience)
• 1–3 years of experience in a medical, Indigenous, or community health setting
• Familiarity with Electronic Medical Records (e.g., PS Suite, Telus Health)
• Knowledge of PHIPA and confidentiality protocols
• Strong organizational, communication, and time-management skills
• Understanding of Indigenous health systems and barriers to care
• Lived experience or knowledge of Indigenous culture is a strong asset

Language Requirements

• English required
• Indigenous language is a strong asset

Why Join Wabano?

• Work with a values-driven, interdisciplinary team
• Provide culturally safe care to Indigenous clients
• Access professional development and cultural training
• Competitive salary and benefits package
• Contribute to innovative community health models

Salary $58,000 to $60,000 per year plus a competitive benefits package

Application Process

Ready to join our team? Please submit your application to jobs@wabano.com. Be sure to include both a cover letter and resume with your submission. As this opportunity will remain open until filled, we encourage you to apply early and share your story with us.

Please note: Successful applicants will be required to provide a criminal reference check prior to employment.

At Wabano, we are proud to be an inclusive and equitable organization. We strongly encourage applications from qualified individuals, including people with disabilities and members of visible minorities. While the position is open to all qualified applicants, preference will be given to candidates of Indigenous ancestry (please self-identify in your application).

Furthermore, Wabano is committed to ensuring a barrier-free recruitment process. If you are contacted for an interview and require accommodation, please let us know. We will work with you to meet your needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.